What are Status Pages?
Status Pages allow you to share the status of your services with your users or team members. You can create public status pages for your customers or private status pages for internal use.
Status Page Features
- Organize monitors and scheduled tasks into sections
- Display uptime, response time, and incident history
- Customize which statistics to show for each monitor or task
- Public or private visibility options
- Custom URL slug for easy access
Creating a Status Page
To create a new status page:
- Open Status Pages in the sidebar
- Click "New status page"
- Enter a name and URL slug for your status page
- Choose whether the page should be public or private
- Add one or more sections to organize your monitors and tasks
- For each section, add the relevant monitors and scheduled tasks
- Configure which statistics to display for each item
- Click "Create status page" to save your configuration
Accessing Status Pages
Once created, your status page will be available at a URL based on the slug you provided. For public status pages, anyone with the URL can access it. For private status pages, authentication is required.
What are Incidents?
Incidents allow you to track and communicate service disruptions to your team and customers. You can create incidents manually, link them to affected monitors, scheduled tasks, and status pages, and provide updates as the situation progresses.
Incident Statuses
Each incident progresses through a 4-stage lifecycle:
- Investigating - The issue has been detected and is being investigated
- Identified - The root cause has been identified
- Monitoring - A fix has been applied and the situation is being monitored
- Resolved - The incident has been fully resolved
Creating an Incident
To create a new incident:
- Open Incidents in the sidebar
- Click "New incident"
- Enter a title and initial status message
- Set Occurred at (defaults to now, can be set to a past time)
- Select affected monitors and scheduled tasks
- Link relevant status pages so the incident is visible to your users
- Click "Create incident" to publish it
Incident Updates
As you work through an incident, you can post updates to keep stakeholders informed. Each update includes a status change and a message describing the current state. Updates are displayed chronologically on linked status pages, providing a full timeline of the incident.